We use your ecommerce platform’s product variant ID by default as the matching key between our supplemental feed (which contains the custom labels) and your existing feed used in platforms such as Google Merchant Center. This matching method should work in most cases.
However, when using third-party XML feed tools, the original ecommerce platform product variant IDs may sometimes be replaced with unique IDs generated by the feed provider. Since we rely on matching product variants with the IDs used in Merchant Center, we need to identify both the ecommerce platform’s product variant ID and the corresponding ID generated by your XML feed provider.
To help us set this up, please submit this short form here.

Once we have the required information, we’ll add compatibility for your specific XML feed provider if it isn’t already included in our list of supported matching methods.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article