How to Fix an Unauthorized Data Source in Reaktion

Modified on Fri, 21 Aug at 11:18 AM

If you see an unauthorized data source in Reaktion or need to re-authenticate a data source, this is often caused by the person who originally connected the data source losing access to the associated account.


Quick fix

Follow these steps to re-authenticate the data source:

Step 1: Go to My Data Sources

Navigate to Data Sources → My Data Sources.


Step 2: Manage the unauthorized data source

Find the unauthorized data source and click Manage on the right.


Step 3: Open Settings

Click Settings in the upper-right corner.


Step 4: Refresh Access

Click Refresh Access.


Step 5: Re-authenticate the account

Log in to the relevant account and follow the prompts to re-authenticate the connection.


Once completed, the data source should be authorized again and Reaktion can resume accessing the data.


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