Unauthorized datasource (Re-authentication is needed)

Created by Mikkel Rosener, Modified on Mon, 12 Feb 2024 at 09:43 AM by Marcin at Reaktion

If you experience an unauthorized datasource or you need to re-authenticate it, then it is often caused by ex. the person that connected this datasource in Reaktion lost their access to this datasource. 


Its quick to fix:


1. Go to "Datasources" and then click on "My Datasources" 

(Here: https://advertiser.reaktion.com/data-sources/overview)


2. Click on "Manage" button next to the unauthorised datasource


3. Click on "Source Settings" in the upper right corner


4. Click on "Refresh Access"


5. Re-authenticate access and everything will automatically work again


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