If you are missing VAT reported in Reaktion, then it could be because of lack of VAT setup in Shopify. Please see this guide to setting up VAT in Shopify. We will report VAT from the day its correctly setup in Shopify and going forward.
Full guide here:
https://help.shopify.com/en/manual/taxes/eu/eu-tax-setup
Set up your VAT registrations in Shopify
After you've registered with the VAT member countries and have your EU VAT number, you can set up your taxes. You only need to perform this task once.
Steps:
- From the Shopify admin, go to Settings > Taxes and duties.
- In the Countries/regions section, click European Union.
- On the VAT on sales within the EU page, click Collect VAT.
- Select how you're registered for VAT.
- If you've registered for the OSS scheme and you plan to submit a single VAT return for all sales to customers in EU member countries, then select One-Stop Shop registration.
- If your store makes yearly sales of 10,000 EUR or less and you plan to submit a VAT return to your local tax authority, then select Micro-business exemption. The micro-business exemption is not available if you have more than one VAT registration.
- If you plan to submit a VAT return directly to the tax authorities of EU member countries that you ship to, then select Country-specific registration.
- Click Next.
- Do one of the following:
- If you selected One-Stop Shop registration, then enter your VAT number from the country where you're registered, and click Collect VAT. If you need to add additional VAT registrations, then click Add country on the VAT on sales within the EU page.
- If you selected Micro-business exemption, then enter your VAT number from your home country, and click Collect VAT.
- If you selected Country-specific registration, then enter your VAT number from the country where you're registered, and click Collect VAT. If you need to add additional VAT registrations, then click Add country on the VAT on sales within the EU page.
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