Ecommerce Company: How to get started with Reaktion

This step-by-step guide serves the purpose of getting you and your company up and running with Reaktion. 

Step #1 - Create a login

Please start by creating an account here:
https://advertiser.reaktion.com/membership/sign-up

Step #2 - Select "Ecommerce company"

Select "Ecommerce company"

Step #3 - Select your ecommerce platform

Choose between Shopify, WooCommerce, Magento2, DanDomain or Norce:

Guide on how to install Shopify:
https://reaktion.freshdesk.com/support/solutions/articles/101000473119-install-reaktion-com-s-app-on-multiple-shopify-stores-same-login-

Guide on how to install WooCommerce:
https://reaktion.freshdesk.com/support/solutions/articles/101000497331-woocommerce-how-to-get-started

Guide on how to install Magento2:
https://reaktion.freshdesk.com/en/support/solutions/articles/101000460391-installing-magento2-extension

Guide on how to install DanDomain Classic:
https://reaktion.freshdesk.com/support/solutions/articles/101000473693-setup-dandomain-classic

Note: It can take up to 24 hours to synchronize data from your ecommerce platform (we pull up to 2 years of data). 

Step 3.1 - Do you have more stores and want the data in the same account?

Please see this guide on how to add your second, third, etc. ecommerce store in the same Reaktion account:
https://reaktion.freshdesk.com/support/solutions/articles/101000371672-add-multiple-webshops-stores-in-one-account

Step #4 - Currency

You can change currency in the upper right corner:

Step 5 - Invite your co-workers or agency

You can easily add and manage the users who have access your your account. As an example, you can invite your Google Ads or Facebook Ads agency:
https://advertiser.reaktion.com/setup/user-management

Step 6 - Connect your marketing channels

Select and easily connect your marketing channels here:

https://advertiser.reaktion.com/data-sources/select

Step 7 - Setting your costs for products, shipping, payments, handling returns and pick&pack / packaging:

Link:
https://advertiser.reaktion.com/setup/cost-settings

Guides for setting product costs or Costs of Goods Sold (COGS):

Shopify:
https://reaktion.freshdesk.com/support/solutions/articles/101000500131-setup-cogs-shopify-

Magento2:
https://reaktion.freshdesk.com/support/solutions/articles/101000500133-setup-cogs-magento-2-

WooCommerce:
https://reaktion.freshdesk.com/support/solutions/articles/101000497337-woocommerce-how-to-set-cost-per-product-cogs-

DanDomain Classic:
https://reaktion.freshdesk.com/support/solutions/articles/101000500134-setup-cogs-dandomain-classic-

Please note you need to set variable costs separately for all your ecommerce stores, for example you might have different shipping rates in the US than in Sweden.

Step 8 - Introducing you to our Task Manager

Once you've linked all your ecommerce stores and marketing channels, there are a few straightforward steps to ensure ex. optimal tracking performance. 

These tasks are straight-forward and we have additional guides for each of these. You find the task manager in the lower right corner.

Step 9 - Introducing you to our Knowledge Base

https://reaktion.freshdesk.com/support/solutions

We have a searchable knowledge base, where you can find additional articles regarding:

• Setting up serverside tracking
• Customer Journey & Attribution
• FAQ
• and more!

Step 10 - Introducing you to our Support and Customer Success Team

If you have a questions, you're welcome to contact support@reaktion.com.