Getting Started with Reaktion for Ecommerce Companies: A Step-by-Step Guide

Modified on Tue, 21 Oct at 8:52 AM

This step-by-step guide aims to get you and your company up and running with Reaktion.

Step 1: Create an account

https://advertiser.reaktion.com/membership/sign-up

Step 2: Select "E-commerce company"

Step 3: Select your e-commerce platform

Please click below to see full guides for setting up:

If you have more than one e-commerce store, based on, for example, separate Shopify accounts, please see this guide on how to add multiple stores to one Reaktion account.

Note: After connecting your e-commerce platform for the first time, it can take up to 24 hours for data to synchronize.

Step 4: Invite your co-workers and agency

https://advertiser.reaktion.com/setup/user-management

Step 5: Account settings

When you click on the user name in the top right, you can manage the account settings:

Currency
Localisation (EU or US)
Billing
Dashboard layout (advanced or basic)
Excluding orders

Step 6: Connect your marketing channels

https://advertiser.reaktion.com/data-sources/select

Step 7: Set up the costs of products, shipping, payment fees, packaging, and handling returns.

https://advertiser.reaktion.com/setup/cost-settings

Guide: Setting "Variable costs" in Reaktion (unit economics) →

Guides for setting product costs or Costs of Goods Sold (COGS):

Please note you need to set up costs separately for each of your e-commerce stores - you might have different shipping rates in DE than in Sweden, etc.

Step 8: Task Manager

Once you've linked all your e-commerce stores and marketing channels, there are a few straightforward steps to ensure optimal tracking performance.

These tasks are straight-forward and we have additional guides for each of them. You can find the task manager in the upper left corner or here: https://advertiser.reaktion.com/tasks

Step 9 - Introducing you to our Knowledge Base

https://reaktion.freshdesk.com/support/solutions

We have a searchable knowledge base, where you can find additional articles regarding:

Step 10: Support and Customer Success Team

If you have any questions, you're welcome to contact support@reaktion.com. If you would like to book a call with us, please use this Calendly Link.