Troubleshoot: Conversion events in Meta vs. Reaktion

In Reaktion we are puling your Meta ads performance directly into Reaktion. 

If you need to compare our tracking data in Reaktion with the tracking data in Meta Ads (they should match). Then follow this guide to see the counts of conversions of our custom conversion events in Meta ads. 

Go to Meta Ads Events Manager

If you already know your pixel ID, this is the easiest way to get there is to go to the following URL and replace the [INSERT PIXEL ID HERE] with your pixel ID:

https://business.facebook.com/events_manager2/list/pixel/[INSERT PIXEL ID HERE]/overview

If you don’t know your pixel ID, you can find it through the lefthand fly-out menu like this by clicking on “Events Manager” and, from there, “Settings”:

Please take a screnshot if this above entire page (so we can see both time frame and the conversion events and "Total events" column. 

if you need us to compare tracking data reported in Reaktion vs. Meta Ads.